Mint Mobile FAQ

Mint Mobile is an MVNO cellular company that tags onto T-Mobile’s network to provide you with affordable cellular services. 

This sentence alone probably triggered 101 questions in your mind. Don’t worry, we totally get it! There are a lot of great questions about Mint Mobile and we’re here to cover the top questions in detail. 

Bear with us and see if we can answer your most prominent questions here. 

Is Mint Mobile Prepaid Wireless?

Yes, Mint Mobile operates as a pre-paid wireless company. You can purchase your plans in 3, 6, or 12-month intervals and you can choose your data allowance as well. 

Where Does Mint Mobile Have Coverage? 

Mint Mobile network functions off of T-Mobile’s network. It’s safe to say, you have coverage anywhere T-Mobile has coverage. And just so you know, T-Mobile is rated 2nd in the nation for coverage capabilities. 

Mint Mobile does have a coverage map on their site and they have premium nationwide coverage. In areas of Nebraska, coverage is extremely limited. Additionally, while there is coverage on the West Coast, it’s more limited than other areas of the nation. 

Can I Go in to a Mint Mobile Store?

Mint Mobile operates exclusively online and through the app. There are no physical stores, which is perhaps one of the reasons they are able to offer you such affordable services. 

Do I Have to Change Numbers?

You can bring your own phone number as well as your own phone to Mint Mobile if and when you’re ready to make that switch. 

Can I Change Numbers?

You can receive an auto-generated number based on your location if you prefer. 

How Long Does It Take to Get a SIM Card and Kit?

There are various shipping options you can choose from. You can get same-day delivery in California. Everywhere else can choose from overnight delivery or 2-3 days shipping. By the way, 2-3 day shipping is totally free. 

Is the Listed Data for the Plan Term or Per Month?

The data is per month and not spread across the term of your plan selection. Data does not roll over. 

Can I Upgrade Plan if I Need More Data?

Yes, you can upgrade your plan at any time. You don’t even have to wait until renewal. You will be required to pay the difference in the costs of the plans to upgrade. At this time, you cannot downgrade your plan unless you are at the end of your plan cycle. 

Are There Extra Fees for the Plans?

Mint Mobile does not hide fees within their plan. For instance, you don’t have to pay extra to use your phone as a hotspot. You also will never receive overage charges. 

However, there are required taxes and fees that are fully disclosed. These include the following. 

  • Regulatory recovery fee
  • Federal Universal Service Fund Fee
  • State Universal Service Fund Fees
  • Sales & Use Taxes


We hope that we’ve answered your top questions about Mint Mobile here. Don’t worry, there are a ton of resources available if there’s still more you need to know! 

If you need any more information on their plans, check out their website and this comprehensive mint mobile review.